How to return or exchange your order? Contact us within 24 hours of receiving your order, and we will send a representative to collect the items. Once we receive and inspect the items (in their original condition), the refund will be processed through bank transfer or Vodafone Cash.

Delivery takes 3-5 business days.

Returns or exchanges are available within 14 days from the date of receiving the order.

The shipping company’s policies do not allow the package to be opened before delivery.

Shipping fees apply in case of returns or exchanges.

Refund & Return Policy

‼️ Exchange ‼️:

• Exchange can be done within 3 days of receiving the order.

Items sold as part of promotions cannot be returned or exchanged.

Underwear orders are not allowed to be opened to ensure customer safety.

‼️ Return ‼️:

Ensure product and size inspection before accepting the delivery.

If there is a size issue, the item can be returned with the delivery representative.

Returns are only possible when a delivery representative is present.